Telephone Answering
FirstPoint will take the worry of answering calls away from you, so that you can concentrate on your core business.

Your calls will be handled by our personnel who are highly trained in giving excellent customer care, and who will, depending on your requirements act as an extension of your company, understand your business, develop a rapport with your customers and make sure that every contact counts.

Connecting your calls to FirstPoint's contact centre couldn't be easier. You simply subscribe to BT's call diversion service then divert your calls to a designated telephone number given to you by FirstPoint, and we will do the rest. All your calls will be answered in the name of your company and with the salutation of your choice.

You may if you wish at a small extra charge have a freephone number provided by FirstPoint.

Retrieving your messages

FirstPoint is able to pass on your messages either, as they come in, at designated times during the day or at the end of the day. Your messages can be sent in a variety of ways i.e. Fax, E-mail, Telephone Land Line or Mobile.

Enquiries Tel: 0800 1950199